Passenger
The main clients for this type of service are:
- Airlines (service based on ACMI model)
- Tour operators
- Brokers
the ground crew:
- assists you in the whole process of arranging the charter
- keeps the preparations short and smooth
- is conversant, flexible and easily available
- is precise
- makes sure that the passengers are highly satisfied with the flight
the crews:
- create enthusiastic and warm atmosphere onboard
- give competent assistance
- are ready to help the passengers with any problems during the flight
- are multilingual; they speak: Italian, English, Polish, German
- come from various parts of Europe and therefore are sensitive to cultural differences
WEA on board:
- offers rich catering, adjusted to the client’s needs, hot or cold meals, also in form of pay-bar
- organizes marketing campaigns to promote the client’s logo: by labels on seats, magazines and bags.
If the client wishes to, WEA is ready promote his logo also by special emblazonment and crew uniforms.
News
IMPORTANT INFORMATION ABOUT FLYWHOOSH PROJECT
We entered into a contractual agreement with a company known as BluArrow Aviation pursuant to which we were to operate flights on behalf of Flywhoosh. Unfortunately, BluArrow failed to make payments due to us under that agreement as a direct result of which we were forced to withdraw our services to Flywhoosh. Therefore, on the 4 December 2007, it was with much regret that we notified BluArrow / Flywhoosh that following BluArrow's breach we were terminating the contract. We are aware of the information which has recently been published on www.flywhoosh.com concerning this matter which we consider to be factually incorrect, misleading and from which we wish to distance ourselves. If you were unable to travel then you will be entitled to a full refund of your ticket at the price you paid including taxes and, if appropriate, card handling fees. In addition to reimbursement of the price of the ticket for the parts of the journey not made, you may be entitled to compensation subject to certain conditions. IN addition may also be entitled to make a claim for reasonable out of pocket expenses, such as meals or accommodation, incurred as a result of the cancellation of your flight. Your rights in the regard are set in more detail on the Air Transport Users Council website at: http://www.caa.co.uk/default.aspx?catid=306 Those wishing to submit a claim should send details including your booking reference, flight number and passenger details to us, either by post, email or by fax as follows:
Fax: 00 48 22 33 20 960 Address: 02-256 Warsaw, Poland, 106, Al. Krakowska Str.